Frequently Asked Questions
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+ What is Service of Process?
United States legal procedure requires that each party in a case be notified if actions are taken against them in a court of law. Process serving is an important aspect of the Due Process of Law to ensure notification. Process serving laws and rules of civil procedure vary from state to state. People are notified of actions against them or court procedures involving them through the delivery of legal documents such as summons, complaints, subpoenas, orders to show cause, and writs.
+ How long does it take to get papers served?
While we aim to have our first attempt done within 72 hours of receipt of the documents, actual turnaround times will vary. This is something that is usually determined by the court papers or client, and is reflected appropriately in the fees. We are happy to work with you and make sure your documents are attempted within a time frame that works for you.
+ What locations do you cover for process serving?
We cover a wide area of locations so please see our list of service areas for more information.
Don’t see your area listed? Give us a call! We would be more than happy to help you get papers served wherever you need.
+ When will my documents be served?
That depends on the type of service you request. Stewart and Associates Civil Process offers a few different types of service to meet your needs.
Same Day Service: If you need your documents served within 24 hours of receipt, this will be your best option. Once we receive your papers, they will be prepared and sent to our server for immediate attempts of service.
48 Hour Rush: Papers needing to be served within 48 hours of receipt will be attempted within 48 hours. If necessary, we will do our best to make multiple attempts in order to have your papers properly served.
Standard/ Routine Service: With our standard service, our server will aim to have their first attempt completed within 72 hours on receipt of papers. If papers are sent via email after 5 PM, they will be processed the following work day.
+ How do I know if my documents have been served?
Our civil process administrators will contact you upon receipt of your documents and upon completion of service. We are happy to keep you informed throughout the service process and welcome any concerns or questions regarding the process.
+ What if the person does not accept the papers?
There are many times when papers do not have to be physically accepted to be considered effective. If the defendant comes to the door and identifies themselves, but refuses the papers, the process server may leave them at their feet and walk away. Please refer to the service of process laws in your state for additional information regarding accepted serving procedures. We want to ensure that we follow each rule for your state’s proper procedure, so please feel free to let us know what your state requires when sending us papers.
+ If my papers aren’t able to be served, what do I take to court?
We will generate an affidavit when service is completed. If the papers were unable to be served, the affidavit will show all service attempts which can be presented in court to demonstrate the diligence applied to your case. If you chose to provide us with your own affidavit, we can complete that as well.
+ When do you expect payment for your services?
We offer flexible invoicing with our repeat clients. For all first time and out-of-state clients, pre-payment is required. We accept cash, check and most major credit cards.
Server Stu is here to help!
Phone: 1-800-442-3807 | Fax: 815-235-1290 | firstname.lastname@example.org
Our offices are located in Freeport, Rockford and Sterling, IL.
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